Privacy and Cookies Policy

Thanks for visiting Reality Code’s Privacy and Cookies Policy.  Your privacy is very important to us.

Reality Code Public Benefit Corporation (together with its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “Reality Code,” “we,” or “us”) may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using Reality Code after a change, that means you accept the updated Policy.

This Policy describes the information we collect from you, how we use that information, and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. If you see a capitalized word, it’s defined in our Terms of Use.

By using the Services offered by Reality Code, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy and Cookies Policy.

Blockchain and Personal Information

The Services we provide operate using distributed ledger technology, also known as ‘blockchain’ which is a public ledger of transactions.  When you transact with third parties using our Platform, the users of our network independently verifies the validity of your transactions. In doing so the data relating to your transactions, including your public keys, is shared with each user of our network.

As part of the Services, wallets are available to you (for more information on this, please see our Terms and Conditions. Each wallet uses a public key, you cannot be directly identified from your public key or wallet address.

Your transactions are “hashed” in order to “pseudonymise” your personal information. This means that we process (by using the hashing function) your transactions so that the personal data contained within them cannot be attributed to any specific individual without using additional identifying information.

The act of pseudonymising your personal information makes it very difficult for any third party to identify you from your public key or your transaction history, however this data is still considered to be personal data under data protection laws.

Each user of the Platform determines the purposes and means by which transaction information is processed and therefore acts as a data controller in their own right. Each user of the Platform is solely responsible for its own compliance with relevant data protection laws.

To the extent that we do determine the purposes and means by which your personal information is processed, we will comply with all relevant data protection laws which apply in the USA.

Our Services facilitate the sending and receiving of tokens between users and cannot function without the data sharing element of blockchain technology. We do not control the ongoing state of Reality Code’s blockchain or the information stored on it as we are not a party to these transactions.

The Information We Collect and Receive

Depending on your use of the Services, we need to collect and process certain information that may include:

  • your name, email and postal addresses, country of residence, telephone number, business name and Tax ID for business entities, date of birth, login, and password details;
  • details of any requests or transactions you make through the Services and for payment processing through our payment processing partners;
  • information about your activity on and interaction with Reality Code (such as your IP address, the type of device or browser you use, and your actions on the Site); and
  • website traffic analytics.

You may decline to provide us with your information. However, this may limit your ability to create an account, register an asset, or use our Services.

Use of Information

We use the information we collect for the following purposes:

  • To keep your account secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse);
  • To enable us to provide you with our Services, and to improve and promote our Services;
  • To create and administer your account, contact you, and customize your experience on Reality Code (for example, to show you projects that we think may interest you based on your previous use); and
  • To track and analyze use of the Services so that we can improve how Reality Code is performing and provide users with the best experience possible.

Information About Our Use of Cookies

Our Site uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Site.
  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognize you when you return to our Site. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site more relevant to your interests. We may also share this information with third parties for this purpose.

You have the following choices with regard to the use of cookies and similar technologies:

  • Browser settings. Many web browsers allow you to manage your preferences relating to cookies. You can set your browser to refuse cookies or delete certain cookies. You may be able to manage other technologies in the same way that you manage cookies using your browser’s preferences. Please note that if you choose to block cookies, doing so may impair the use of our Services.
  • Do Not Track Signals. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

How Information Is Shared

Except as described in this Policy, we will not disclose your personal information collected on the Services to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

  • Your user name, profile information, identifying hashtag, and other information that you choose to publish will be publicly available through the blockchain.
  • To our third party service providers who provide services such as our payment processing partners, website hosting data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
  • To a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).
  • If required to do so by law or in the good faith belief that such action is appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
  • We may use and disclose aggregated or otherwise de-identified information for any purpose, unless we are prohibited from doing so under applicable law.


Information that isn’t shared publicly

The following data will not be publicly displayed or revealed to other users:

  • Any payment information you provide;
  • Your password details;
  • Your IP address, date of birth, phone number and other identity verification documentation;
  • Private profile information, in accordance with your preferences; and
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).

Information that’s shared with creators and collaborators

When you are a supporter of a project, the project’s creator will know your username, email address and the amount you have pledged. Creators never receive supporters’ credit card details or other payment information.

Creators are required to keep supporter information confidential. Creators should not ask for personal information that isn’t necessary, and should never request sensitive personal information such as your Social Security number or payment information. Contact us at if you receive a request for information that seems inappropriate or excessive.

Creators may also receive routine traffic analytics about their project pages.

Links to other websites and services

Our Site may include links to other websites or services whose privacy practices may differ from Reality Code’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.

Storage and Protection of Information

Each user has a unique encrypted and hashed data block in the blockchain that is stored indefinitely. Reality Code cannot make any changes or modifications to data stored in the blockchain. Reality Code also maintains a permanent, time-stamped, and geo-tagged record of every user identity and related transaction. We use physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, or modification. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot ensure or warrant the security of any information that you transmit to us. Upon the termination of your relationship with us, we will remove your access credentials so that you are no longer able to access your data block.

Your Rights

Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. While these rights are not applicable globally, all Reality Code users can manage their personal information in their account settings.

To modify or delete the personal information you’ve provided to us, please log in and update your profile. You may also delete your account from your account settings page. We may retain certain information as required by law or as necessary for our legitimate business purposes.

For European Union Users

Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:

  • Performing the Services under the contract we have with you;
  • Legal compliance when the law says we need to collect and use your data; and
  • Other legitimate interests when we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights.

For example, we use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so.

Your California Privacy Rights

Reality Code does not share your personal information with third parties for those third parties’ direct marketing purposes.

Data Transfers

Because Reality Code is a US-based company, your information will be collected and processed in the United States. The United States has its own laws governing data protection and government access to information. The rules that protect your personal information under United States law may be different than in your home country. If you choose to use the Services, you need to agree to our Terms of Use, which set out the contract between Reality Code and its users.


We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Reality Code’s legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Email and Mobile Notifications

We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.  We will send you email relating to your transactions on Reality Code and the Services we are providing. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by adjusting your account settings.


People under 18 (or the legal age in your jurisdiction) are not permitted to use Reality Code on their own. Reality Code does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services.

If you believe that a child has provided us with personal information, please contact us at If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.

Updated: May 2020